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  • 12 Aug 2019 10:19 PM | Anonymous

    In addition to the Online Auction taking place now through ACE,  the Greater Atlanta Chapter of ATD is excited to announce that a live raffle will be taking place throughout the ACE conference.

    Six exciting raffle items will be raffled throughout the ACE conference. Winners must be present during the drawing to win. You'll have the opportunity to be randomly selected to win one of the following prizes:

    A library of specially curated books for training and development professionals

    This collection of books will be perfect for your department and is accompanied by a gift certificate so that you may discuss books with your colleagues at one of Atlanta's hippest cafes. (Total value $205). Titles include:

    • The Working Model: Using the language of Work to Implement Work (The Work Trilogy Book), donated by Danny and Kathleen Landon
    • Design For How People Learn, donated by Julie Dirksen
    • Four Levels of Training Evaluation, donated by James D. Kirkpatrick and Wendy Kirkpatrick
    • The eLearning Designer's Handbook, donated by Tim Slade
    • Instructional Design for eLearning Handbook, donated by Marina Arshavskiy
    • Instructional Design that Soars, donated by Guila Muir
    • Brother Moto $25 gift certificate

    A fun box of facilitator tools

    This collection of facilitator tools has been generously donated from the Trainer's Warehouse. (Total value $180). Items include:

    • Set of four balls with conversation prompts in a clear tote bag
    • Meeting room fiddle set
    • Briteboard and mini-erasers

    An ATD Atlanta Professional Chapter Membership

    A 1-year membership to ATD Greater Atlanta offers a unique opportunity to connect with local professionals. (Total value $90)

    An ATD National Professional Plus Membership

    ATD National has generously donated a 1-year Professional Plus Membership.  (Total value $399)

    Will Thalheimer's Gold Certification Workshop and Book

    The workshop is an online, self-paced, learning experience designed and created by Will Thalheimer. The workshop will lay out the foundation for writing improved learner-survey questions. Participants that successfully complete the online asynchronous workshop will gain insight into creating  effective surveys that focus on learning effectiveness. (Total value $450)

    eLearning Brothers certificate for 1-year template library access

    The eLearning Brothers has a premier collection of templates and assets to create stunning and effective learning content quickly and within budget. (Total value $499)

  • 02 Aug 2019 12:01 AM | Anonymous

    Happy August!

    Well it may be the lazy days of summer for some folks, but Atlanta ATD is kicking it into overdrive! What’s in it for you? Check this out:

    First of all, there is ACE 2019. We are really taking it to the next level this year! One example: there are not just one, but two, outstanding Keynote Speakers!

    The president and CEO of the global talent development association, ATD, Tony Bingham, is our morning keynote speaker. I just saw him on the stage interviewing Oprah at the ATD International Conference and Exposition (ICE) in front of over ten thousand people and it was insightful and entertaining! Want to know what’s going on with talent development around the world, and what’s coming in the future? Come see Tony’s keynote.

    Also, I’m so excited that our afternoon keynote speaker is Bill Treasurer. I’ve had the honor of seeing Bill present to a gathering of talent development leaders a few years ago, and they were blown away! Bill’s message about creating and supporting an environment that builds and supports courageous behavior is revolutionary. You’ll want to hear it.

    Plus, we have so many fantastic breakout sessions that you will have a hard time deciding which ones to attend! The line up of speakers is stellar including ATD ICE speakers Patty Phillips and Ed Muzio. When I told the other chapter leaders at ATD ICE about our lineup, they were so excited they asked if they could bring groups! Expect to see members of ATD chapters from around the southeast region. Wow!

    This year ACE is at the Loudermilk Conference Center. A beautiful facility right off of 85 or MARTA with free parking! Yes, breakfast and lunch are included. Plus there is a “dutch treat” after conference dinner planned for those that want to continue networking or wait for traffic to lighten.

    Did I mention the Expo! Raffle?! As of right now, this includes a free Professional Plus membership and an Atlanta Chapter membership! There is also a Talent Development Leader panel, free books and other swag!

    OK. You’ve heard enough—Level up and register here now.

    Phew! But that’s not all going on with Atlanta ATD this summer. Check out our calendar for the full schedule.

    Hope to see at the next event! Please come up and say “hi!”

    Warm regards,

    Dave Adelman


  • 20 Jul 2019 11:16 PM | Anonymous


    As if we did not have enough awesome and exciting things going on at the ACE Conference, we are giving you one more reason to attend or become a Greater Atlanta ATD member!

    We are excited to offer chapter members and ACE attendees a silent auction that will culminate at the ACE Conference, where winners will be announced at the end of the event! While you need not be present to win, it is sure to be an exciting time as online bids will close at 3:30 pm on the afternoon of August 29, just as the last ACE session begins!

    Want to know what you can bid on? Of course you do!

    Individual ticket to attend a 5-Day ROI Certification (valued at $3,900) 

     ROI CERTIFICATION PROGRAM (Bid now on this item!)

    • Offered by the ROI Institute 

    • 5-Day Live Event (Sept 23-Sept 27, 2019) - Atlanta, GA

    Individual ticket to attend a Lean Six Sigma Green Belt Certification (valued at $3,995) 

     LEAN SIX SIGMA CERTIFICATE PROGRAM (Bid now on this item!)

    • Offered by Emory Continuing Education 
    • Choice of Live or On-line training (Fall 2019)
    • Culminates in a Green Belt Certificate
    Half-Day Professional Development Workshops (valued at $2,900) 

     RESILIENCE & WELLNESS: GROWING 2MORROW'S WORKFORCE (Bid now on this item!)

    • Live Training for a group of up to 30 participants
    • Offered by Converging Solutions 
    • Scheduled for your Atlanta office for a date of your choice between September 2019 and February 2020

    Half-Day Professional Development Workshops (valued at $2,900)

    THE CONFLICT KALEIDOSCOPE: SHIFTING YOUR FOCUS (Bid now on this item!)

    • Live Training for a group of up to 30 participants 
    • Offered by Converging Solutions
    • Scheduled for your Atlanta office for a date of your choice between September 2019 and February 2020

    Half-Day Professional Development Workshops (valued at $2,900)

    TIME MANAGEMENT: BEYOND THE BASICS (Bid now on this item!)

    • Live Training for a group of up to 30 participants 
    • Offered by Converging Solutions
    • Scheduled for your Atlanta office for a date of your choice between September 2019 and February 2020 

    You can learn more about the auction rules and see a detailed listing of all auction items here: https://www.32auctions.com/ATD_ACE_2019 

    Here are some things to consider when participating in this auction:

    1. Review the auction details carefully to make sure you qualify and can commit to the terms listed BEFORE YOU BID! 

    2. To bid, you must either be a Chapter Member or registered for ACE (preferably you meet both of these criteria)!

    3. If you need permission to bid on behalf of your team or company, please confirm the highest amount you are authorized to bid so you are ready to respond quickly if your bid is raised without additional approvals.

    4. The bidding process will be monitored. New bidders must be approved before their bid can be accepted or updated within the system. In other words, this isn't an eBay bidding game! PLEASE DON'T WAIT UNTIL THE LAST MINUTE TO BID. 

    5. If you want to win this auction, participate in early bids.  

    6. By bidding on this auction, you are agreeing to make a non-tax-deductible donation for the winning bid amount to our ATD Greater Atlanta Chapter in exchange for the service listed!

    Talk with your team leaders about how much you can bid and get in on this ATD Greater Atlanta Silent Auction ACTION NOW! You can get development for you and your organization at a cost savings! What a win-win! 


  • 15 Feb 2019 4:19 PM | Anonymous member (Administrator)

    Happy February!

    Just like the February weather with warm days popping up here and there, the buds on the trees, and the sun appearing, Atlanta ATD is shaking off the winter and getting ready to bloom in the year ahead! On February 5, we held the annual Meet Your Leaders webinar. The webinar was chock full of how you can get involved with the chapter to gain professional development, leadership, service, and community/networking opportunities! We also explained how Atlanta ATD is structured, and we teased some of the valuable programming and events coming up in 2019. Did you know that most folks who register for webinars do so to get the recording so they can watch it at a time that works best for them? Well you’re in luck—even if you didn’t register, here’s a link to the recording!

     

    One key thing we shared was the email address for each of our VPs so that you can reach out to them directly with questions about volunteer opportunities.


    Here’s that list:


    Each of these folks would love to speak with you to help you find out how you can be involved in a way that meets your needs and bandwidth. We also shared a list of open positions. Of course, this list changes regularly, but here is where the Executive Board currently needs assistance:


    Communities of Practice (COPs):

    • Director of Learning and Development
    • Director of Sales Enablement

    Community Relations:

    • Director of New Partnerships


    Marketing and Communications:

    • Director of Communication
    • Director, Social Media
    • Director, Sponsorship
    • Director, Membership, Marketing, and Branding
    • Calendar Management position
    • Website Images position 


    Technology:

    • Director, Online Engagement

    Why are there some many roles? Because we’re volunteers! Many hands make light work! Note that even if you don’t have the bandwidth to take on a director role, there are many ways you can get involved like helping with registration at chapter meetings, joining us for the Hunger Walk or at theAtlanta Community Food Bank, or being a Tech Partner at an Atlanta Habitat for Humanity class. One other thing you’ll get from the webinar is the story behind how each of our Executive Board members grew, developed, and flourished through their relationship with Atlanta ATD. I hope viewing the webinar will inspire you to get the most out of your membership by getting as involved as you can. If you're ready to volunteer, take a moment to fill out this volunteer form.


    Thanks for being a member of the Greater Atlanta Chapter of the Association for Talent Development!


  • 12 Feb 2019 7:45 AM | Anonymous member (Administrator)

    We want to thank all of our volunteer leaders of the Greater Atlanta ATD Chapter for a wonderful kick-off to 2019 with the "Meet Your Leaders" Webinar this past Tuesday, February 5th.  For those who weren't able to join and are interesting in meeting our chapter leaders for this year, the link to the recording is below, as well as a PDF of the webinar slides.

    Webinar Recording
    https://zoom.us/recording/share/fnZ4aZVrN8Y4imgMHVsan6ZrMeaKMChoNDLpTINjiS8?startTime=1549386016000

    Webinar Presentation
    Meet Your Leaders - Webinar - 2019 pt.pdf


    Thank you and here's to a super eventful 2019 on radio WII-FM!  :)

  • 31 Aug 2018 3:04 PM | Anonymous
    Want to hear the worst kept secret in town? It’s back to school time in Atlanta! It’s time for the kids to go back to class, and time for them to learn. But what about us? We never stop learning, right? So this is a good time to refocus on your own professional development, and here’s what ATD has up our sleeve to help you.
    • The Neuroscience of Engagement. This afternoon webinar will introduce you to key neuroscience techniques that can be applied to shift your and your team’s mind set with remarkable results. Set aside an hour to dive in with us.
    • Behavioral Interviewing Workshop. Robb Bingham will lead an interactive session to help you demonstrate in interviews how results-oriented you are. When that next career opportunity comes your way, this session will really pay off.

    Plus, we have a few other events that are still in the works, but they are such great opportunities, I couldn’t wait to give you a peek:

    • Leadership Blind Spots Workshop. Recently, Dale Carnegie has compiled research on areas where leaders fall short, the impact on their organizations, and ways to overcome these issues to drive employee retention and satisfaction. And now they are offering this as a professional development event. This workshop will be offered at Carnegie’s Atlanta location on September 28.
    • E-learning Workshop. Who isn’t familiar with Allen Interactions—an icon of our industry who appeared on the Top 20 Content Development Companies List for 2017?!? We all know they do great work. How would you like an opportunity to learn directly from their team? We are in the process of putting this workshop together in partnership with Allen Interactions to help you grow your e-learning skillset.

    Details on both of these events will follow soon.

    OK, how about the other worst kept secret in town—ACE 2018 was a huge success! We had approximately 200 people in attendance, which included 23 speakers, 27 sponsors and exhibitors, and dozens of non-members who joined us for our premiere event. Special thanks to Mary Kay Willcox for leading the army of 30 volunteers that it took to pull this event off. What a great way to cap off the summer together!

    For the rest of what’s coming up this year, take a look the event calendar. Our team works hard to put together events and resources throughout the year to help you further your professional development. But you know, there is an even better way to boost your own PD: consider sharing your knowledge with your peers! We have such a depth of talent in our chapter—chances are good that YOU have a specialty, an expertise, and an idea that would benefit us all if you would share it. This would be a great professional development opportunity for you. Would you consider presenting at an upcoming chapter or Community of Practice meeting? To look into this, check out the speaker’s information page. It’s a chance to enhance your career, yourself, your peers, and our chapter.

    Julie Padgett
    Chapter President

  • 14 Aug 2018 3:42 PM | Anonymous

    Join Leigh Ann at ACE to get even more ideas!

    Are you looking for some new activities to engage your learners? 

    Neuroscience is now proving what many L&D professionals have intuitively known for years: it is imperative to activate learners in meaningful ways for learning to occur and be retained.  At ATD ACE 2018 I’ll be sharing “7 Clever Ways to Energize Learners & Improve Retention.” Meanwhile, here are three more engagement activities that you can adapt and use in your workshops.

    • The Forced Choice activity can be facilitated during training and working meetings to better understand the viewpoints of your group about a topic. It gets everyone up, moving and talking about the topic of your course.

    Click here for instructions: https://better-teams.com/2018/05/19/forced-choice/

    • People Mapping is a fun, energizing icebreaker that can be used to emphasize the value of having different perspectives in the group. This is an active way to break the ice and get to know who is in the room.

    Click here for instructions: https://better-teams.com/2018/04/15/people-mapping/

    • 9 Dimensions is a powerful activity designed to build relationships and trust among team members. There are 2 variations of this icebreaker. The first version is for teams who want to get to know each other better. The second version is for teams who want to explore how they are working together as a team.

    Click here for instructions: https://better-teams.com/2017/02/03/9-dimensions-team-building-activity/

    Looking for more ideas? Please join us at ATD ACE 2018 in Atlanta!

    Leigh Ann Rodgers, M. Ed. Is a certified IAF Professional Facilitator with over 20 years of training, instructional design and meeting facilitation experience. She has designed numerous courses including Facilitation Secrets to Energize & Engage, a course specifically for trainers who are seeking new, adaptable engagements. Leigh Ann also coaches and trains both L&D and meeting facilitators. Leigh Ann is the founder of Better Teams, which focuses on offering team activities, assessments, and services that build high-performing and happy teams.

  • 10 Aug 2018 5:38 PM | Anonymous member (Administrator)

    Join us at ACE to see  keynote speaker Britt Andreatta live.

    Think about how much the communication demands of tools like email and instant messaging have changed your workday in even just the last few years. In the business world, most of us have everything we need to work in our pockets, 24/7. Technology has likewise completely transformed all aspects of the talent industry, including learning. New tools have made learning faster, more effective, and affordable than ever. At the same time, new discoveries in neuroscience are changing how we see and measure success. But around the world organizations continue to deliver training using outdated models and methods—wasting significant time, energy, and money instead of developing talent. To close the gap it’s important to follow the latest trends in learning that will help your organization create strategic opportunities that develop your talent and anticipate challenges rather than responding late or not at all.


    In these fast-moving times our understanding of learning could transform again at any moment but for now these three parallel evolutions are currently driving massive changes in talent development across industries:

    1)      Learning Is No Longer Confined to a Classroom

    Evolution has taught us that learning can happen anywhere, at any time. Organizations are discovering how learning can help them meet the needs of a diverse, mobile, and demanding workforce. Once, education just socialized people for work. It was the ticket to the middle class (not the crushing debt it represents today). Education then evolved into training, in which organizations taught professional skills, improved performance, and developed leaders. Now, with the influx of technology, learning is taking place through a variety of sources and devices. People are embracing digital tools to access content that helps them learn on the job and on the go, such as interactive video to demonstrate ideal customer interactions and realistic practice environments that give learners authentic assessment and coaching. Regular, ongoing, lifelong learning in any environment or time of life is the new norm.

    2)       The Power Has Shifted to Employees

    Today, organizations are thinking of employees as valuable talent rather than “human resources.” Originally, workers were just an asset that organizations could use as they wanted without much concern about replacing those that left. But the age of unions, workers’ rights, and employee satisfaction changed the conversation, laying the groundwork for the new workforce that demands engagement, inclusion, purpose, and wellness. Competition for workers has increased and sites like LinkedIn and Glassdoor have helped them become more informed and discerning. Organizations that design learning programs see an increase in employee engagement and retain their best people because they help ensure people feel they have what they need to thrive and grow.

    3)      Neuroscience Changes Everything

    In management we used to focus on management science, which was very transactional, relying on objectives (MBOs) or key performance indicators (KPIs) to measure effectiveness and success. Then we looked at management in terms of social science, such as emotional intelligence and transformational leadership. Now, medical technology has allowed researchers from a wide range of disciplines—neurology, biology, and psychology are just a few—to explore the inner workings of the human body in ways never seen before. It’s clear we are experiencing a renaissance of sorts, coming to know ourselves on an entirely new level. In neuroscience, research has shown how we are biologically wired to learn and adapt to change. It's the key to our survival and the path to fulfilling our capacity to become our best selves. The more we apply the principles of neuroscience when developing our learning programs, the more we work with our biology, rather than against it. And the more we understand how people think, feel, and act, the more we can help them reach their full potential in the workplace.

    My work focuses on solving workplace challenges by synthesizing the latest neuroscience research into practical models and actionable takeaways that we can use today. My book Wired to Grow  looks at the simple, straightforward secrets of our own brain power to unlock our full potentialWired to Resist is about how to harness the power of our brains to thrive through any change. And Wired to Connect  explores what creates and destroys peak-performing teams.

     

    Join us at ACE to see  keynote speaker Britt Andreatta live.

    ___


    Britt Andreatta is a thought leader, author, and speaker on neuroscience and leadership. Learn more about her books and other work, including her new training solution the Change Quest Model™, at www.BrittAndreatta.com.


  • 10 Aug 2018 12:13 PM | Anonymous member (Administrator)

    Dr. Schempp will be giving a special presentation the  evening before the ACE conference. Click here for  more details. 

    You and a colleague are sitting together in a meeting.  Your colleague notices the dress, writing instruments, and accents of those seated across the table from you. You overlook those extraneous factors because they won’t influence the outcome of the meeting.  Instead, you locate the prime decision maker on the other side of the table and observe the keen interest that individual takes in the numbers and bottom line with seemingly little regard for hypothetical discussions or speculation.  During the break, a few casual questions might lead you to the unsurprising discovery that she attended a well-regarded college and majored in accounting. Your astute perception of several important details has now provided you with valuable insight on the type of information necessary to secure a future with this client while your colleague is left hoping things went well and wondering where they might find an outfit like the one the decision-maker was wearing.   

    The advantages in distinguishing the important from the unimportant factors in a situation should be obvious.  Such a skill allows you to zero in on those things that will lead to decisions and actions that will influence outcomes in your favor.  But how do you learn to separate the useful from the useless?  The simple answer is that your extensive work experience and broad knowledge of the factors impacting workplace events are key elements in developing this skill.  But research has given us two helpful insights into how those will higher levels of expertise distinguish the important from the unimportant: a) utility and b) principles. 

    A study of coaches with varying levels of expertise revealed no differences in the quantity of cues detected in the instructional environment.  Put another way, there was no difference in how much information was gathered from their observations.  There were, however, substantial differences in how they interpreted what they saw.  Those with less expertise identified a range of factors from what participants wore to where cars were parked.  Those with greater expertise saw a different set of factors in the same environment.  The experts perceptions focused on factors that led to performance assessments and subsequently to appropriate actions to improve performance.  In other words, the experts located factors that would help them assess the present situation and then plan strategies for appropriate action.  The difference between important and unimportant information for the experts was found in the usefulness of the information when taking action.  Experts know what is important and what is unimportant, and devote their full attention to identifying and then using the information that will improve performance.

    Here is how to identify what is important and use it to you advantage:

    First, identify the factors that will determine the results or outcome of the event.

    Second, among those factors, recognize those that are under your control.  Give your attention to those factors and discount the things you cannot control.

    Finally, determine which changes to the factors under your control and influencing outcomes will make the biggest difference in your success.  That is what is important.

    Register for An Evening with Dr Paul Schempp.

    Register for the ACE Conference


    © 2017 Dr. Paul Schempp is an award-winning researcher, keynote speaker, author, consultant and recognized authority on developing expertise and performance improvement. To have Paul speak at your next event, call 706.202.0516, DM him at @DrSchempp or visit his website www.PerformanceMattersInc.com



  • 07 Aug 2018 8:36 AM | Anonymous
    Register for ACE 2018  and join Ajay for his session "Gaining Internal Buy-In for Learning" 


    “What does it take to get your leaders to support an elearning effort? By building a business case and not trying to sell them using a fancy learning evaluation methodology!”

    In Canada there’s a saying, “wait a minute and the weather will change’. The same can be said about learning experts and elearning. Wait a minute and you know someone will publish an article proposing another ‘miracle’ solution guaranteeing leadership support. While there may be elements of truth to some pitches most experts fail to provide a credible method to ensure sustainable leadership support.

    If you’re looking for a quick fix or magic formula with fancy learning jargon that’s more fad than a proven process then stop reading! You won’t find it here because gaining leadership support is more than a quick fix. 

    But here’s the deal. Would it be a surprise that the answer to getting leadership endorsement is right in front of you? Seriously. No magic formula. No fancy talk. No re-invented, revolutionary, biased methodologies. Just a straight up, no frills, undisputed method that will get any business leader to listen and take you seriously.

    You’re probably sarcastically saying, “Ya, right! Nothing is that simple…the answer is never obvious”. Your scepticism is justified. But it’s about presenting, supporting, and clearly communicating a financially sound business case. As you can see, the answer is obvious but certainly not simple.

    Surprisingly, practitioners ignore the business component at their own peril. It’s never acknowledged but learning is a business within the business. Ultimately, leaders didn’t hire you for your business acumen. But simply ignoring this fact won't get leaders to take you seriously. Since L&D is a business function they do expect you to be business literate.

    This article is not ‘our’ or ‘a’ methodology. It’s not even a methodology. It’s understanding how to apply widely accepted business principles and financial guidelines to your elearning efforts. Trust us, you’ll never convince leaders with fancy L&D evaluation methodologies. Rather, the first step is to make friends with someone in your organization’s finance department. 

    How Leaders See Elearning

    Let’s first define how leaders see elearning internally. This is tricky because instinctively leaders see elearning as two components: the “E” component and the “Learning” component.

    First, leaders consider the “E” as long-term tangible item, specifically the technology infrastructure that supports learning. This is what leaders typically refer to as the learning investment. For the purpose of this article technology are tools (e.g. LMS, mobile devices, software, tech hardware) used to deploy and deliver learning.

    Second, leaders consider the “learning” component as primarily intangible. As such, it’s not an investment but rather a period expense. Many of you are now screaming, “Yes! Learning is an investment!” Don’t take offence. A period expense is how leaders financially treat learning to account for it properly. Learning’s an expense since leaders place value on how it improves performance and not solely on financial accountability.

    Two Worlds of Accountability

    Leaders must consider and weigh two elements in their business decisions: 1) quantitative (financial) and, 2) qualitative (non-financial).

    Practitioners fail to respect the financial implications of their learning investment proposal. When the financial topic comes up many LD people say, “Yup, this is where it all falls apart!” It’s not that your leaders don’t want to give money but more about how you present a business case.

    First, lets address the financial aspect. Practitioners quickly interchange training investment with expense and this is where they get into trouble. If you start throwing the ‘investment’ term around then it has to mean the same to your leaders. Their capital investment decision is about how your elearning infrastructure (tangible items) and its operational support requirements contribute to long-term organizational growth.

    The second element is to measure the non-financial aspect of the elearning capital investment. Leaders expect you to leverage the investment (e.g. technology and equipment) to improve the organizations overall performance. Essentially, the learning employees acquire through the infrastructure must demonstrate improving business performance that will indirectly lead to positive financial results. This is the purpose of an expense.

    Naturally, one article will not turn anyone into a business expert. But one article will help you to realize the business relevance for elearning. Learning can never be assessed in a vacuum especially when leaders must make critical resource allocation decision.

    Rather than convincing your leaders about the learning benefits for an elearning investment speak to them about the business case. Show them evidence, both quantitatively and qualitatively in terms they recognize, and to gain their attention. Learning bores; business excites. So, start being exciting.

    Last But Not Least

    If you enjoyed this article, please visit our recent LinkedIn Learning (Lynda.com) Gaining Internal Buy-in For eLearning course or our Train-the-Trainer course designed for both recent and seasoned trainers.

    When it comes to what leaders expect, don’t always believe what you hear. Recognize how leaders perceive training’s role within the organization and what they expect. They know training is essential, but it’s up to you to prove them right. This is your time to shine. #alwaysbelearning

    Ajay M. Pangarkar CTDP, CPA, CMA,  

    Teresa Kirkwood CTDP


    Register for ACE 2018

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