Position Title: Leadership Development Officer

Organization Name: Boys & Girls Clubs of America

Level: Senior Level

Position Description

Under the limited supervision of the Chief Operations Officer, the Leadership Development Officer is responsible for providing strategic leadership, direction and oversight for the development, implementation, delivery and evaluation of the “next generation” leadership development programs designed to advance the performance capabilities of over 1,100 local organizations. Working in collaboration with BGCA’s CEO, Chief Operations Officer, and leaders of other Field Operations Service Units (Field Services, Metro Services, Emerging Markets, Military & Outreach Services) the Leadership Development Officer will lead the Executive Development Services (EDS) Team, the Board Engagement Team (BET), and Learning Technologies team to position key local Club professionals to perform at high levels.

TRAVEL: Travel estimated at 40 - 50% (can be up to 8 - 10 days or more in a month – including weekends - depending upon scheduling requirements).

Responsibilities

Oversee development and delivery of a world-class affiliate Leadership Development Strategy

• In leadership of the Executive Development Services (EDS) and Board Engagement (BET) teams, the Chief Development Officer will provide direction in the development and delivery of effective programs and initiatives to build skills across all levels of leadership for local affiliates
• Provide leadership and direction to ensure initiatives and strategies effectively build not only high-performing individuals, but also high–functioning leadership teams consisting of the CEO and Board Chair (BC)
• Lead and facilitate a regular review of all leadership development strategies to include participant satisfaction, alignment with Movement-wide strategies, Return on Investment (ROI), and the impact on Key Performance Indicators
• Recommend high level reward and recognition strategies required to recruit and retain high performing leaders at local organizations
• Provide direction and expertise to develop tools and recommendations to support hiring practices for Chief Executive Officers and other key staff
• Provide expertise in determining the effective strategies and initiatives needed to individually and collectively advance local Boards
• Provide high level expertise, tools and resources to evaluate current affiliate leadership bench strength; based on outcomes of evaluation and talent gaps, recommend strategies for development and/or acquisition of talent required to escalate performance

Lead the affiliate search and acquisition function

• Lead a team of CEO search specialists who are responsible for supporting the executive talent sourcing function for local Boys & Girls Club organizations
• Partner with leaders across field operations to develop comprehensive workforce development plans that anticipate potential exits of executive leadership of local Boys & Girls Clubs.
• Identify recruiting strategies to bring top quality, diverse candidates to the organization in a timely manner

Lead development and delivery of an integrated professional development system for front-line leaders

• Oversee development of front-line leaders to ensure effective Club operations and Mission-delivery, and integration of processes to drive the Optimal Club Experience
• Design and deliver comprehensive programs and experiences to support ongoing development and retention of tale
• Identify effective processes to accurately assess talent and readiness of high potentials
• Institute effective management and executive leadership development to ensure a healthy supply of professionals who are available for promotion into management roles and continued development

Ensure consistent instructional design standards and enable technology capabilities of on-demand and distance learning delivery

• Lead a team of instructional designers to establish learning design protocols and consistent design elements of core programs
• Work cross-departmentally and in close collaboration with users in BGCA services to ensure the alignment of learning technologies to mission and strategic initiatives to drive impact and/or organizational effectiveness
• Ensure support to more than 60,000 professionals across Boys & Girls Clubs’ Movement in conjunction with the schools aligned to Spillett Leadership University (SLU) and to BGCA SLU administrators, including major learning events and offerings

Create network of world-class learning partners to support execution of the development strategy

• Conduct ongoing business and individual leader development needs
• Curate relevant and leading institutions for collaboration/partnership opportunities
• Maintain and scale existing partnerships
• Support integration of content and alignment of learning outcomes
• Manage vendor relationships
• Support Resource Development in funding discussions

Inform and develop strategies to advance core national priorities

• Work in partnership with key leaders across the National office and local Clubs to define and activate nationwide strategies to increase key metrics (registered members, ADA, teen membership) across unit types
• Ensure alignment and execution of strategies to support organizational priorities, programs and professional/board development
• Provide thought leadership through speaking engagements at regional conferences/other venues and provide and/or support training sessions on topics relevant to building strong organizations and organizational priorities
• Assist with any other special assignments as assigned by the President and CEO, and/or Chief Operations Officer
• Provide staff support to the Talent & Leadership Capabilities of the Board of Governors
• Support Board of Governors and National Trustee meeting as requested

Integrate Program(s) with existing programs to ensure alignment and consistent messaging across leadership development continuum

• Manage the integration of new initiatives across core learning programs, with key learning platforms from other services
• Ensure critical linkages between Board, Executive, and Front-line Development
• Create the criteria and map the stages or sequences for moving through leadership development offerings (pre-requisites, etc.).

Provide leadership and expertise in the development of a comprehensive affiliate leadership performance management and measurement program

• Connect evaluation of program outcomes to local organization performance indicators such as average daily attendance (ADA), revenue growth, and membership growth.
• Provide program performance data to resource development team, BGCA’s leadership team, BGCA’s Board of Governors (BOG) and Trustees and other stakeholders in monthly scorecard and annual data reports.

Produce Business Results (Goals below will be set or reset annually based on prior outcomes)

• Reduce Movement-wide CEO/CPO turnover.
• Increase revenue for organizations with new CEO/CPO year over year.
• Effect same organization increases in ADA, sites, and frequency of attendance.
• Increase Movement-wide board engagement as evidenced by board giving and fundraising.

ADDITIONAL RESPONSIBILITIES

• Manage the Business Operations of the Service
• In partnership with Chief Operations Officer, the Senior Vice President serves as the conduit for information management with resource development, Corporate leadership, donors, board, trustees and other stakeholders
• Provide budget information as needed
• Demonstrate BGCA mission-driven values of integrity, excellence and inclusion and integrate into work environment and ways of work.
• Adhere to organizational policies and procedures as described in BGCA’s Employee Handbook, Ethics Policy and elsewhere.

SUPERVISION EXERCISED

• Direct responsibility of supervising and directing the Executive Development Services Department

EDUCATION AND EXPERIENCE

• Master’s degree from an accredited college in the area of business administration, human resource development, organizational development, organizational psychology or equivalent experience preferred. Bachelor’s degree required.
• Minimum of ten (10) years in consulting and management, and minimum of five (5) years direct experience with leadership/talent development.
• Demonstrated successful experience developing and executing a sustainable leadership capacity-building program.
• Strong analytical skills, ability to interpret performance analytics
• Extensive change management experience in large distributed organizations.
• Organizational wide program development in leadership capability programs with a track record of success and sustainability.

How to Apply
Apply online at https://careers-bgca.icims.com/jobs/5203/leadership-development-officer/job

Position Title: Senior Organizational Effectiveness Consultant

Organization Name: Kaiser Permanente

Level: Senior Level

Position Description
Empowering People to Improve Health At Kaiser Permanente our organization is all about people – as individuals and as a team. We may be 200,000+ employees and physicians strong, but we act as one when it comes to empowering our members, colleagues, and communities to achieve their goals.

Senior Organizational Effectiveness Consultant, Atlanta, Georgia

In this role, you will be responsible for designing, implementing, and integrating programs to drive a strong performance culture including selection, development, performance management, and compensation of leadership talent. Responsibilities include designing and developing region-wide talent assessment and succession planning processes, selecting and implementing 360 degree assessment tools and feedback processes, and providing coaching and support to managers and high potential leaders in creating strong, actionable development plans. Other duties include designing and implementing best-in-class leadership development strategies and programs, selecting and implementing selection assessment tools for hiring leadership talent, aligning compensation with high performance, and providing consultation and facilitation for executive strategic planning. In addition, you will continually build the company’s human capital and encouraging development.

Qualifications Include:

For immediate consideration, please visit http://kp.org/careers for complete qualifications and job submission details, referencing job number 949849.

Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.

This position supports Kaiser Permanente’s code of conduct and compliance by adhering to all laws and regulations, accreditation and licensure requirements, and internal policies and procedures.

kp.org/careers

KAISER PERMANENTE
Discover what it’s like to be part of an industry-leading organization driving innovative care and technology. Get social with us and see what people are saying! Glassdoor and LinkedIn: Kaiser Permanente Facebook: Kaiser Permanente Thrive Twitter: @KPCareers YouTube: Kaiser Permanente Careers

How to Apply
For immediate consideration, please visit https://www.kaiserpermanentejobs.org/job/atlanta/senior-organizational-effectiveness-consultant/641/6741990496 for complete qualifications and job submission details, referencing job number 949849.

Position Title: Sr. Training Specialist

Organization Name: Kaiser Permanente

Level: Senior Level

Position Description
Making Each Interaction Extraordinary Functioning as a liaison between our members, employer groups, providers, brokers, and internal customers, our customer service groups are the face and voice of Kaiser Permanente. They play a vital role in explaining our offerings, policies, and procedures as well as meeting the needs of our members across the country.

Sr. Training Specialist Duluth, Georgia

In this role, you will be responsible for designing and delivering learning solutions and programs to develop skills and improve job performance. You will directly support the execution of strategic priorities in the appointment scheduling and member services contact centers. In addition, you will provide structure and work direction to junior-level training roles.

Qualifications Include:

• At least six years of experience in a call center or training role
• Experience using EPIC
• Experience with insurance, benefits, and claims
• Training delivery and evaluation experience
• Instructional design experience
• A bachelor’s degree in a related field or four years of experience in a directly related field with a high school diploma or GED
• Computer proficiency (e.g. Excel, Work, PowerPoint)
• Training Certification preferred (e.g. CPLP, CPTD, Certification in Instructional Design)

For immediate consideration, please visit http://kp.org/careers for complete qualifications and job submission details, referencing job number 889070.

Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.

This position supports Kaiser Permanente’s code of conduct and compliance by adhering to all laws and regulations, accreditation and licensure requirements, and internal policies and procedures.

kp.org/careers

KAISER PERMANENTE
Discover what it’s like to be part of an industry-leading organization driving innovative care and technology. Get social with us and see what people are saying! Glassdoor and LinkedIn: Kaiser Permanente Facebook: Kaiser Permanente Thrive Twitter: @KPCareers YouTube: Kaiser Permanente Careers

How to Apply
For immediate consideration, please visit https://www.kaiserpermanentejobs.org/job/duluth/sr-training-specialist-full-time-40-hrs-duluth-ga/641/5139766768 for complete qualifications and job submission details, referencing job number 889070

Job Title: Instructional Designer

Organization Name: Ameris Bank

Position Description
Ameris Bank is a high-performing community bank providing an exceptional customer experience with well trained, empowered employees. The Instructional Designer is responsible for consulting with assigned clients to conduct learning needs analysis for an identified target audience, complete detail level design documents to address knowledge and/or performance gaps, and to develop training materials to support learning that will foster accelerated change, drive improved performance and enable more effective decision-making. Assume project management responsibility for the on-time completion of high-quality learning deliverables. Propose innovative and effective learning solutions for assigned curriculum to L&D Director. Conduct training sessions as required.

Required Knowledge, Skills and Competencies:

• Proven ability to develop training that incorporates adult learning theories, visual learning design, and interactive training techniques.
• Instructional Design Certification
• Strong oral/written communication and editing skills.
• Strong knowledge of adult learning principles and ability to convey information and concepts through a variety of learning methods
• Strong classroom and virtual instructor-led facilitation and presentation skills
• Ability to lead projects, work independently and manage multiple projects simultaneously
• Strong proficiency using Microsoft Office suite of tools
• Excellent skills in problem-solving, interpersonal communication, writing/editing, planning, organization, time management, multi-tasking, productivity, and efficiency

Industry and Work Experience:

• 5+ years' experience overseeing curriculum development
• Must have experience with development in multiple modes of instruction
• Experience in creating e-learning with variety of authoring software (i.e. Captivate, Camtasia, Articulate, Audacity, Snag it, Brainshark, WebEx, iSpring)
• Banking experience preferred

Academic:

• Bachelor’s degree in banking, marketing or related field required

How to Apply
Apply online here or go to amerisbank.com/About/Explore/Careers and search under experienced professionals jobs for Instructional Designer.

Title: Instructional Designer

Organization: Asbury Automotive Group

Responsibilities and Qualifications
The Instructional Designer is responsible for contributing to the design, development, and evaluation of learning and development programs and processes including, but not limited to, focusing on the core elements of Asbury’s North Star and Compass initiatives.  This individual will analyze learning needs and desired business outcomes for assigned projects to determine the most appropriate learning objectives, design a learning program to meet those objectives, and develop materials for multiple methods of delivery such as Instructor-Led, Virtual Classroom, eLearning, and blended learning experiences that contribute to Asbury becoming the most guest-centric automotive retailer.

How to Apply:
Apply online at https://careers-asburyauto.icims.com/jobs/28812/job

Position Title: Manager, Leadership Development

Organization Name: Mattress Firm

Level: Mid Level

Position Description

• Develop a positive relationship with field-facing employees and managers.
• Act as a coach, liaison and an advisor, to provide learning expertise to employees and managers.
• Ensure compliance with Federal and State laws and regulations, and corporate policies/processes.
• Assist in developing performance improvement plans and providing necessary support within the process.
• Develop, prepare an facilitate necessary materials, content and train-the-trainer sessions to the Directors, Field Development and employees groups as required.
• Develop criteria for evaluating effectiveness of training activities and regularly monitor and reports results to management, along with recommendations for improvement as appropriate.
• Design, develop, update, and deliver professional quality presentations and training materials to include classroom trainings, workbooks, job aids, quick reference guides, webinars, videos, VILT, and eLearnings.
• Monitors and evaluates program’s progress and development by implementing an evaluation and proficiency assessment process that is consistent developmental and feedback standards.
• Develops and conducts audits to identify training needs and opportunities for performance improvement.
• Develop and maintain training tracking including participation, costs, and ROI.
• Perform special projects as needed and perform all duties as deemed necessary for the success of Organizational Effectiveness.

How to Apply
E-mail your resume to: Peter.Garneau@mfrm.com

Position Title: Learning & Development Manager

Organization Name: PGA TOUR Superstore

Level: Mid Level

Position Description
This role is responsible for the creation, curation, and measurement of learning content across our growing retail business. Position will perform in the design, development, implementation, and facilitation of internal training programs to further enhance and support the PGA TOUR Superstore’s culture with Associates at all levels in our Store Operations organization.

How to Apply
Apply online at http://bit.ly/LrngDevMgr

Position Title: Program Manager, Learning Development

Organization Name: Institute of Nuclear Power Operations (INPO)

Level: Mid Level

Summary of Job Level: Program Manager
This level of the program manager family applies in-depth understanding of the business and specialty knowledge to analyze the long-term business impact of new/anticipated strategies. Analysis of business objectives and strategic direction to resolve problems is integrated at this level. The business is affected through regularly providing advice or counsel to senior management. This level leads and contributes to operational standards. In addition, this level contributes to the development of innovative approaches to broad design issues that support strategic business objectives.

Summary of Purpose / Full Job Description Notes:

Competencies

Knowledge

Skills

Abilities

Other

Education, Licenses, and Certifications

Required

Preferred

Experience

Required

Preferred

Additional Requirements

How to Apply

Position Title: Instructional Designer/eLearning Designer

Organization Name: Fortna

Level: Mid Level

Position Description
Instructional Designer/eLearning Designer (Contract/ 6-12 months)

Proficiencies:

• Microsoft Office Suite
• Articulate Storyline 360
• Adobe Creative Suite (at least Acrobat, Illustrator, Photoshop required)
• Camtasia Studio

Experience:

• Instructional/Multimedia Design or equivalent Designing/creating online learning material
• Understanding of curriculum structure and organization
• Authoring effective learning objectives
• Creating Job Aides
• Video editing Skillset
• Conceptualize online learning experiences (including, but not limited to, videos, quizzes, gamification, animation, voice tools and interactions) based on sound instructional theory for promoting the acquisition of knowledge or to assess knowledge.
• Apply instructional design principles to meet learning outcomes.
• Transfer information from texts in creative ways to create and scaffold unique online learning experiences.
• As a strong communicator, you should have the ability to articulate and support design decisions based on the brief and agreed strategy.
• Produce written scripts of a high standard that demonstrate an understanding of the training outcomes.
• Create storyboards for online learning experiences based on specified texts, frameworks and outcomes.
• Ability to modify and manipulate imagery and create custom graphics/motion graphics/info graphics to support instructional design and training needs.

Primary Responsibilities:

• Collaborate with relevant stakeholders to create multimedia education content.
• Participate in brainstorms and discussions surrounding processes, projects and proposals.
• Participate in, and contribute to, training sessions and workshops.
• You should be able to juggle multiple projects and adapt to changing priorities and tight schedules.

Examples: Digital portfolio and/or link to work samples

How to Apply
Send resume and portfolio/work samples to stephanieskipper@fortna.com

Position Title: Content Development Specialist

Organization Name: UPS

Position Description
The Content Development Specialist is responsible for the design and development of e-learning and blended learning content for enterprise-wide programs using Analysis, Design, Development, Implementation, and Evaluation (ADDIE), and Instructional Systems Design (ISD) guidelines for building effective training and performance support tools. He/She ensures design models include needs and performance analysis, content design and development, implementation, and evaluation tools utilized across the organization.

The Content Development Specialist conducts front-end training needs assessments to meet recommendation requests for training interventions. The Specialist manages deliverables to ensure design and development specifications align with the statement of work, and in addition, works with various departments (e.g., Human Resources [HR], Operations, Learning Technologies, etc.) to develop an understanding of the work being performed within a business unit and region. The Content Development Specialist also participates in the implementation of learning strategies to effectively and continuously develop the global workforce.

Responsibilities and Duties

• Responds to internal customer requests to analyze and evaluate training needs and offer appropriate solution strategies
• Makes adjustments throughout the project to ensure the successful attainment of the stated learning and training objectives
• Reviews design solutions to verify identified objectives meet project sponsors’ requirements
• Coordinates design of pilot classes to disseminate training and learning materials and coordinate logistics for successful deployment
• Reviews needs and skill gap analyses to determine the process of aligning objectives with identified training and development needs
• Works with the Learning Technologies Team to define reporting requirements for learning management systems such as the LMS and knowledge management system
• Assists Organizational Development and Learning group to implement evaluation plan designs for training and learning interventions
• Coordinates input of the course development team (e.g., Learning Strategy, Learning Technologies, Leadership Development, etc.) and SMEs to create content and assignments applicable to business unit needs and best practices
• Produces instructional materials for various instructional delivery methods (e.g., classroom, e-learning and written job aids, etc.) to meet project specifications
• Creates course content outlines in collaboration with designated SMEs to ensure deliverables meet training and learning strategies
• Gathers data on training needs and learning interventions to integrate design of training materials and programs
• Writes course content to reflect and expand the scope, sequence, and learning objectives developed through team collaboration

Knowledge and Skills

• Instructional Design Knowledge: Applies knowledge of adult learning theory and instructional design to the creation of instructional materials; evaluates existing analysis to identify learning gaps and provide recommendations; assists in the alignment of training to business outcomes; demonstrates ability to identify implementation gaps and provide suggestions for improvement; identifies appropriate measurement to assess learning
• Multicultural Agility: Recognizes importance of understanding global and cultural diversity; interested in learning about cultural differences that impact business
• Proficiency in the following technologies:
• • Articulate Storyline
  • HTML
  • XML
  • Camtasia
  • Captivate
• Projects, Programs or Processes Design and Development: Defines general business requirements for projects and/or processes; modifies or adjusts existing designs; develops working models; describes the impact of not following design specifications
• Bachelor's Degree (or internationally comparable degree) - Preferred
• Bachelor’s or Master's Degree in Instructional Design - Preferred
• Experience demonstrating proficiency with Microsoft Office Suite Products (Access, Excel, PowerPoint, Word) - Preferred
• Experience with Instructional Design - Preferred

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law

How to Apply
Apply online at https://ups.managehr.com/screening/professional/apply.aspx?jobreqid=259547