Position Title: Senior Instructional Designer

Organization Name: LeadAmerica Training (referring org.)

Position Description
Senior Instructional Designer needed to build out library of eLearning courses guiding the company’s new clients to successfully use its information management platform.

Start Date: ASAP

Duration: 6 months, with likely extension

Employment Type: Contact, Full-time

Location: Marietta, GA. Remote temporarily

Requirements:

• 7+ years ID experience
• Deep technical background
• Experience in building technical applications helpful
• Experience in building and mapping out curriculum required
• Experience designing/developing interactive eLearning required
• Ability to recommend eLearning authoring tool (Storyline, Captivate)
• Knowledge of Talent LMS helpful
• Hands-on design/development/project management
• Coach team member in use of new methods and tools

How to Apply
Send resume, cover letter and work samples to sgreathead@leadamericatraining.com.

Position Title: Technical Instructional Designer/Trainer

Organization: Intradiem

Position Description
The Technical Instructional Designer/Trainer role is a member of the Customer Learning Services (CLS) group who designs and develops Intradiem’s technical training (i.e., application, implementation, configuration, troubleshooting, etc.) for internal/external customers. This role is 50% instructional design, 20% training delivery, and 30% project engagement.

ESSENTIAL DUTIES / Functions

• Manage the end-to-end instructional design process (using the ADDIE or other models) to create learning solutions.
• Develop blended learning programs and content using appropriate design, content and technologies.
• Design or revise, develop and deliver instructor-led training, and supporting materials, for various types of customer audiences; onsite and remote.
• Evaluate the effectiveness of training design by creating assessments and evaluations before, during and after training.
• Develop and use work plans, storyboards, trackers, and other project management tools to successfully complete training projects and materials on time.
• Participate on cross-functional project teams, ensuring training tasks are executed successfully throughout the project cycle.
• Collaborate with other training team members to review eLearning solutions that generate ways to meet business metrics.
• Maintain training documentation, roadmap, and storage.
• Troubleshoot internal and external customer challenges affecting online training access.
• Conduct all business in accordance with Intradiem policies and procedures.
• All other duties as assigned.

KNOWLEDGE AND ABILITIES REQUIRED:

• Ability to manage multiple projects and design materials within limited time constraints.
• Quick learner, willing to become an expert in using both Intradiem’s software solution as well as design authorware.
• Self-directed with excellent judgment, strategic thinking, leadership, and the ability to manage risk and competing priorities and deadlines.
• Excellent organizational, interpersonal, written and verbal communication skills.
• Proven skill set in needs assessment and the development of learning courses, and ability to incorporate best practice theories of instructional design into practice.
• Excellent facilitation, presentation and related training delivery skills.
• Proven track record in creating innovative, high-impact technical-related learning solutions.
• Proven analytical and problem-solving skills within a technical environment.

EDUCATION AND EXPERIENCE DESIRED:

• Bachelor’s degree in Instructional Design, Education, Communication, or related field.
• At least 3-5 years’ experience working as a technical trainer and instructional designer.
• Experience with Articulate Storyline and Rise required. Additional eLearning tools using video production (i.e., Premiere Pro or Camtasia) preferred. Advanced skills in MS Office Suite needed.
• Expertise in delivering instructor-led classroom and web-based training, exhibiting related facilitation skills that engage learning audiences.
• Experience using mapping software like Visio, Lucidchart, or other is preferred.
• Experience with a variety of learning management systems and web-based delivery tools such as Zoom, WebEx or Adobe Connect.
• At least 1-2 years’ experience in the software industry (SaaS), SQL, and Work Force Management preferred.

How to Apply
Please visit the Intradiem website to apply: https://intradiem.com/company/careers/

Title: Director of Coaching

Organization Name: Crisp Video

Position Details and Requirements:
Are you a strong, relationship-driven leader who’s obsessed with providing a world-class client experience? Do you embrace conflict as a way to grow and problem solve collaboratively? Were you born for a people-focused role that combines creative problem solving, detail-oriented and data-driven operations, and continually driving sales & ascensions of existing clients?

Final question: when faced with a challenge, do you get excited or run away?

If you thrive in a fast-paced environment, have a passion for leading a team and overseeing vital client relationships, consider yourself a sales-oriented customer service expert, and want to work collaboratively with a team of game changers, you might be the perfect fit for our Director of Coaching role.

The Director of Coaching will be responsible for strategy and execution of new and ongoing client coaching programs, including ensuring that client objectives are set & met, existing client accounts are consistently retained, renewed, & ascended, and all client services are carried out in a professional, solutions-focused manner by the coaching team members.

This is an opportunity to shape Crisp’s future and impact the success of our clients in a tangible way. Your mission, should you choose to accept it, is to manage a crucial client-facing department and contribute to the account retention and ascension goals of one of the fastest growing companies in America.

Key Responsibilities Include:

• Building and maintaining client relationships via setting and managing expectations, as well as addressing any client concerns with grace — we aren’t happy unless the client is delighted
• Ensuring Coaching team members successfully coordinate and execute all ongoing client programs in accordance with program offering/scope as well as optimizing and problem-solving when necessary to make our coaching offerings successful.
• Minimizing client churn and program cancellations.
• Identifying opportunities for ascension and upsells as well as ensuring existing clients consistently renew their programs.
• Making sure the Coaching team achieves critical goals that contribute to the company’s overall growth.
• Developing the coaching team with a hands-on approach, focusing on leadership, management, and accountability
• Hiring / Growing the Coaching Team

To Apply:

• You will be evaluated and vetted based on your ability to follow instructions
• Do not apply through the contact information on the website
• To Apply: Please call 404-671-4386 for step-by-step instructions

Title: Training Specialist

Organization Name: Crisp Video

Position Details and Requirements:
Are you a quick-thinking self-starter with a passion for educating and empowering others to achieve their goals? Do you gravitate toward relationship-driven roles that emphasize world-class client experience? Were you born to organize, plan, and execute innovative and ever-evolving projects and programs?

Final question: when faced with a challenge, do you get excited or run away?

If you thrive in a fast-paced environment, possess impeccable communication skills, have a passion for managing and coordinating projects with many moving parts, and want to work collaboratively with a team of game changers, you might be the perfect fit for our Training Specialist role.

The Training Specialist will be dedicated to the success of each member of the Crisp Coach program: the top business and leadership coaching program in the legal industry. You will be responsible for ensuring your clients maximize their membership and have the support and accountability they need to achieve the goals they set for themselves and their businesses. You’ll be a teacher, a strategist, a coach — the Yoda you’ve always been called to be.

This is an opportunity to shape Crisp’s future and impact the success of countless law firms across the country. Your mission, should you choose to accept it, is to guide the most committed law firm owners in America toward transformational growth in their organizations — and as a result, shape the future of Crisp’s growing coaching division.

Key Responsibilities Include:

• Building trust and maintaining close relationships with our highest-tier clients.
• Helping clients and their teams integrate coaching workshop content into their business infrastructure.
• Facilitating objective, results-oriented (sometimes heart-warming) conversations with clients on a regular basis.
• Ensuring full Crisp Coach program utilization for all members — essentially making sure they are getting ALL the bang for ALL the bucks.
• Traveling domestically frequently to conduct onsite trainings for your clients and their teams.
• Delivering effective classroom-style workshops and trainings to law firm owners and their staff.
• Playing a key role in the growth and success of your clients’ businesses — you are their accountability partner, support group, and leadership coach all in one.

To Apply:

• You will be evaluated and vetted based on your ability to follow instructions
• Do not apply through the contact information on the website
• To Apply: Please call 404-948-6327 for step-by-step instructions

Title: Learning Capabilities Manager, Communities of Practice & Advisory Services

Organization Name: Change Healthcare

Level: Mid Level

Position Description
Provides L&D advisory services to internal customers including technical training teams across Change Healthcare to solution various training resources and design needs. Responsible for introducing options that will supports self-serve capabilities. Creates and sources user generated content (UGC), and the ability to select preferred outsourcing vendors to design the training needs at a cost to the sub-division. Builds a Community of Practice (COP) for learning partners to network with purposeful engagement activities that will foster a culture of social learning.

How to Apply

Apply Online

Title: Learning Capabilities Manager, Technology

Organization Name: Change Healthcare

Level: Mid Level

Position Description
Manages the corporate learning library and curate technical content to provide learning opportunities to foster a culture of learning. Strategically assesses enterprise-wide technical skills to support a growth mindset. Procures, designs, delivers, and manages competency-based learning solutions to advance Change Healthcare’s Leadership Drive, Navigate, and Align (DNA) model. Create and manage a capability academy focused on reskilling/upskilling technical and innovative abilities across the organization. L&D advisor for the Enterprise Technology (IT) division to support training related requirements.

How to Apply

Apply Online

Title: Learning Capabilities Manager, Professional Development

Organization Name: Change Healthcare

Level: Mid Level

Position Description
Manages the corporate learning library and curates content related to professional development opportunities to foster a culture of learning. Strategically assesses enterprise-wide professional skill gaps. Procures, designs, delivers, and manages competency-based learning solutions to advance Change Healthcare’s Leadership model - Drive, Navigate, and Align (DNA). Creates, co-sponsors, and facilitates targeted programs such as capability academies that will drive reskilling/upskilling capabilities.

How to Apply

Apply Online

Title People Learning Project Coordinator

Organization GoHealth Urgent Care

Level Entry Level

Position Description
The People Talent and Learning Coordinator collaborates within the People team and other departments throughout the organization providing a customer focused and effective People support service to the organization to achieve company goals and objectives. This position provides support to the People- Talent and Learning team that includes coordination and project management of various business partner support provided to the market operations, compliance and learning and development work initiatives implemented across the organization.

How to apply

Apply Online