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  • 10 May 2021 7:49 AM | Anonymous member (Administrator)

    Position Title: Sr. Training Specialist

    Organization Name: Kaiser Permanente

    Level: Senior Level

    Position Description
    Making Each Interaction Extraordinary Functioning as a liaison between our members, employer groups, providers, brokers, and internal customers, our customer service groups are the face and voice of Kaiser Permanente. They play a vital role in explaining our offerings, policies, and procedures as well as meeting the needs of our members across the country.

    Sr. Training Specialist Duluth, Georgia

    In this role, you will be responsible for designing and delivering learning solutions and programs to develop skills and improve job performance. You will directly support the execution of strategic priorities in the appointment scheduling and member services contact centers. In addition, you will provide structure and work direction to junior-level training roles.

    Qualifications Include:

    • At least six years of experience in a call center or training role
    • Experience using EPIC
    • Experience with insurance, benefits, and claims
    • Training delivery and evaluation experience
    • Instructional design experience
    • A bachelor’s degree in a related field or four years of experience in a directly related field with a high school diploma or GED
    • Computer proficiency (e.g. Excel, Work, PowerPoint)
    • Training Certification preferred (e.g. CPLP, CPTD, Certification in Instructional Design)

    For immediate consideration, please visit http://kp.org/careers for complete qualifications and job submission details, referencing job number 889070.

    Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

    External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.

    This position supports Kaiser Permanente’s code of conduct and compliance by adhering to all laws and regulations, accreditation and licensure requirements, and internal policies and procedures.

    kp.org/careers

    KAISER PERMANENTE
    Discover what it’s like to be part of an industry-leading organization driving innovative care and technology. Get social with us and see what people are saying! Glassdoor and LinkedIn: Kaiser Permanente Facebook: Kaiser Permanente Thrive Twitter: @KPCareers YouTube: Kaiser Permanente Careers

    How to Apply
    For immediate consideration, please visit https://www.kaiserpermanentejobs.org/job/duluth/sr-training-specialist-full-time-40-hrs-duluth-ga/641/5139766768 for complete qualifications and job submission details, referencing job number 889070

  • 22 Apr 2021 7:37 AM | Anonymous member (Administrator)

    Job Title: Instructional Designer

    Organization Name: Ameris Bank

    Position Description
    Ameris Bank is a high-performing community bank providing an exceptional customer experience with well trained, empowered employees. The Instructional Designer is responsible for consulting with assigned clients to conduct learning needs analysis for an identified target audience, complete detail level design documents to address knowledge and/or performance gaps, and to develop training materials to support learning that will foster accelerated change, drive improved performance and enable more effective decision-making. Assume project management responsibility for the on-time completion of high-quality learning deliverables. Propose innovative and effective learning solutions for assigned curriculum to L&D Director. Conduct training sessions as required.

    Required Knowledge, Skills and Competencies:

    • Proven ability to develop training that incorporates adult learning theories, visual learning design, and interactive training techniques.
    • Instructional Design Certification
    • Strong oral/written communication and editing skills.
    • Strong knowledge of adult learning principles and ability to convey information and concepts through a variety of learning methods
    • Strong classroom and virtual instructor-led facilitation and presentation skills
    • Ability to lead projects, work independently and manage multiple projects simultaneously
    • Strong proficiency using Microsoft Office suite of tools
    • Excellent skills in problem-solving, interpersonal communication, writing/editing, planning, organization, time management, multi-tasking, productivity, and efficiency

    Industry and Work Experience:

    • 5+ years' experience overseeing curriculum development
    • Must have experience with development in multiple modes of instruction
    • Experience in creating e-learning with variety of authoring software (i.e. Captivate, Camtasia, Articulate, Audacity, Snag it, Brainshark, WebEx, iSpring)
    • Banking experience preferred

    Academic:

    • Bachelor’s degree in banking, marketing or related field required

    How to Apply
    Apply online here or go to amerisbank.com/About/Explore/Careers and search under experienced professionals jobs for Instructional Designer.

  • 15 Apr 2021 11:13 AM | Anonymous member (Administrator)

    Title: Instructional Designer

    Organization: Asbury Automotive Group

    Responsibilities and Qualifications
    The Instructional Designer is responsible for contributing to the design, development, and evaluation of learning and development programs and processes including, but not limited to, focusing on the core elements of Asbury’s North Star and Compass initiatives.  This individual will analyze learning needs and desired business outcomes for assigned projects to determine the most appropriate learning objectives, design a learning program to meet those objectives, and develop materials for multiple methods of delivery such as Instructor-Led, Virtual Classroom, eLearning, and blended learning experiences that contribute to Asbury becoming the most guest-centric automotive retailer.

    • Design and develop instructor led, blended learning and virtual training curriculum's as well as accompanying facilitator and participant guides
    • Create supplemental materials such as videos, job aids, simulations, role-pays and other resources using industry-standard tools and software
    • Participate in needs analysis to determine training needs within the organization
    • Work with Subject Matter Experts (SMEs) to identify and capture learning content
    • Understand current instructional design best practices and put them into practice
    • Design, develop, and analyze assessments, evaluations, and surveys
    • Support the administration of the organization’s Learning Management System
    • Participate in needs analysis to determine training needs within the organization
    • Ensure the quality and consistency of course content throughout a course life cycle
    • Help develop and manage learning and development standards, ensuring all documentation, processes, and other deliverables across the learning solution disciplines meet these standards
    • Remain aware of all emerging instructional technologies and make recommendations about when to adopt systems to continue to offer the best learning experience possible
    • Other duties to be determined by manager
    • Treat all co-workers professionally and with respect
    • Maintain outstanding attendance and punctuality
    • Adhere to company policies and procedures
    • Maintain a clean and organized work area
    • Maintain a professional appearance and adhere to the company dress code
    • Must be at least eighteen years of age
    • Must have a valid Drivers License
    • Must be able to pass pre-employment screening (background and drug)

    How to Apply:
    Apply online at https://careers-asburyauto.icims.com/jobs/28812/job

  • 08 Apr 2021 7:44 AM | Anonymous member (Administrator)

    Position Title: Manager, Leadership Development

    Organization Name: Mattress Firm

    Level: Mid Level

    Position Description

    • Develop a positive relationship with field-facing employees and managers.
    • Act as a coach, liaison and an advisor, to provide learning expertise to employees and managers.
    • Ensure compliance with Federal and State laws and regulations, and corporate policies/processes.
    • Assist in developing performance improvement plans and providing necessary support within the process.
    • Develop, prepare an facilitate necessary materials, content and train-the-trainer sessions to the Directors, Field Development and employees groups as required.
    • Develop criteria for evaluating effectiveness of training activities and regularly monitor and reports results to management, along with recommendations for improvement as appropriate.
    • Design, develop, update, and deliver professional quality presentations and training materials to include classroom trainings, workbooks, job aids, quick reference guides, webinars, videos, VILT, and eLearnings.
    • Monitors and evaluates program’s progress and development by implementing an evaluation and proficiency assessment process that is consistent developmental and feedback standards.
    • Develops and conducts audits to identify training needs and opportunities for performance improvement.
    • Develop and maintain training tracking including participation, costs, and ROI.
    • Perform special projects as needed and perform all duties as deemed necessary for the success of Organizational Effectiveness.

    How to Apply
    E-mail your resume to: Peter.Garneau@mfrm.com


  • 08 Apr 2021 7:30 AM | Anonymous member (Administrator)

    Position Title: Learning & Development Manager

    Organization Name: PGA TOUR Superstore

    Level: Mid Level

    Position Description
    This role is responsible for the creation, curation, and measurement of learning content across our growing retail business. Position will perform in the design, development, implementation, and facilitation of internal training programs to further enhance and support the PGA TOUR Superstore’s culture with Associates at all levels in our Store Operations organization.

    How to Apply
    Apply online at http://bit.ly/LrngDevMgr


  • 06 Apr 2021 7:53 AM | Anonymous member (Administrator)

    Position Title: Program Manager, Learning Development

    Organization Name: Institute of Nuclear Power Operations (INPO)

    Level: Mid Level

    Summary of Job Level: Program Manager
    This level of the program manager family applies in-depth understanding of the business and specialty knowledge to analyze the long-term business impact of new/anticipated strategies. Analysis of business objectives and strategic direction to resolve problems is integrated at this level. The business is affected through regularly providing advice or counsel to senior management. This level leads and contributes to operational standards. In addition, this level contributes to the development of innovative approaches to broad design issues that support strategic business objectives.

    Summary of Purpose / Full Job Description Notes:

    • Leads and coordinates the development, management, and improvement of multiple programs, processes and procedures important to the mission and strategy of the organization. Develops high-quality work products, completes assigned tasks, and communicates cross-functionally with internal and external stakeholders. Develops a deep knowledge of programs and processes related to their assigned specialty area.
    • Essential Functions
    • Responsible for all phases of leadership and industry training, except implementation. This may include needs analysis, curriculum development, course design and development, and evaluation of courses serving participants ranging from Boards of Directors to individual contributors.
    • Serve on teams working to build comprehensive leadership development solutions. This includes cross-discipline teams to develop innovative solutions for leadership training, development, and continuous improvement to meet future challenges
    • Develops/revises courses or modules according to Systematic Approach to Training (SAT)/ADDIE principles
    • Prepare comprehensive instructional materials and courseware (e.g. instructional design documents, instructor materials, participant materials, storyboards, templates, models, prototypes, style guides, case studies, simulations, learning modules, video scripts, webinars, social media materials, etc.).
    • Works on teams to design and develop quality learning curricula, courses and courseware for industry-wide training using the full spectrum of learning interventions, methods, and systems that can be used for addressing leadership development learning needs.
    • Work on concurrent projects with senior program manager to design and develop training.
    • Work with senior program manager to develop and execute change management plans for industry training.
    • Interface with a broad spectrum of personnel from senior leadership to subject matter experts (SMEs) in order to identify training needs and develop training solutions
    • Prepare information for meetings, workshops, and seminars
    • Interface with INPO senior managers, utility and other personnel at all levels
    • Participate in industry-related seminars, meetings and workshops to improve knowledge and skills in assigned specialty area
    • Identify gaps and assist in developing action plans to improve programs, processes and procedures including escalation to key stakeholders as necessary
    • Performs other duties as assigned

    Competencies

    Knowledge

    • Knowledge and proficiency in Microsoft Office
    • Knowledge of management processes and leadership development
    • Knowledge of adult learning principles and learning styles

    Skills

    • Good instructional design skills
    • Good communication skills (listen, speak, write)
    • Good analytical and critical thinking skills
    • Good planning, organizational, and time management skills
    • Good interpersonal skills
    • Good conflict management and consensus-building skills
    • Good problem solving skills
    • Good decision making skills
    • Good meeting facilitation skills
    • Proficient in English language

    Abilities

    • Ability to apply systems and strategic thinking skills to the challenges of leadership development within organizations; able to see “the big picture” and apply appropriate learning approaches to the organization’s needs
    • Ability to advise on overarching leadership development strategies and processes to develop participants to expert levels of leadership. Leadership programs include a large corporate learning environment serving learners of all leadership levels focused on the US, but also serving a limited international clientele.
    • Ability to execute the Systematic Approach to Training process to create new learning deliverables or revise existing ones
    • Ability to develop supporting documentation for each phase of the ADDIE process
    • Ability to exercise good judgment and communicate effectively (both orally and in writing)
    • Ability to handle multiple duties and emergent work in a professional, timely manner
    • Ability to work independently as well as in teams/groups
    • Ability to work and maintain confidentiality of highly sensitive/private information
    • Ability to establish and maintain effective, professional relationships
    • Ability to set goals and determine how to accomplish defined results
    • Ability to think strategically
    • Ability to demonstrate full working knowledge of industry concepts, practices and procedures
    • Ability to effectively use and manage technology

    Other

    • Procurement and contracting

    Education, Licenses, and Certifications

    Required

    • Bachelor’s degree or 4 years of equivalent experience in Instructional Design or Instructional Technology or related field
    • Experience independently designing and developing training in various formats such as eLearning, videos, instructor- led training, and simulations.
    • Experience independently revising and developing new training material by using the systematic approach to training, conducting detailed analysis, working with stakeholders, and performing effectiveness evaluations of training.

    Preferred

    • Masters degree in relevant program
    • Relevant ATD, ISPI, or other professional association certification

    Experience

    Required

    • One year of experience as an instructional designer, instructional technologist, leadership trainer or equivalent.
    • Project planning experience.

    Preferred

    • Two or more years experience as an instructional designer, instructional technologist, leadership trainer or equivalent
    • Experience designing, developing, or revising leadership or communication training
    • Experience in a talent development environment with an organization recognized for its talent development
    • Project management experience and certification
    • Two or more years nuclear plant experience

    Additional Requirements

    • Meet requirements of 10CFR810
    • Pass background check
    • May be required to achieve unescorted access to plants

    How to Apply

  • 24 Mar 2021 11:14 AM | Anonymous member (Administrator)

    Position Title: Instructional Designer/eLearning Designer

    Organization Name: Fortna

    Level: Mid Level

    Position Description
    Instructional Designer/eLearning Designer (Contract/ 6-12 months)

    Proficiencies:

    • Microsoft Office Suite
    • Articulate Storyline 360
    • Adobe Creative Suite (at least Acrobat, Illustrator, Photoshop required)
    • Camtasia Studio

    Experience:

    • Instructional/Multimedia Design or equivalent Designing/creating online learning material
    • Understanding of curriculum structure and organization
    • Authoring effective learning objectives
    • Creating Job Aides
    • Video editing Skillset
    • Conceptualize online learning experiences (including, but not limited to, videos, quizzes, gamification, animation, voice tools and interactions) based on sound instructional theory for promoting the acquisition of knowledge or to assess knowledge.
    • Apply instructional design principles to meet learning outcomes.
    • Transfer information from texts in creative ways to create and scaffold unique online learning experiences.
    • As a strong communicator, you should have the ability to articulate and support design decisions based on the brief and agreed strategy.
    • Produce written scripts of a high standard that demonstrate an understanding of the training outcomes.
    • Create storyboards for online learning experiences based on specified texts, frameworks and outcomes.
    • Ability to modify and manipulate imagery and create custom graphics/motion graphics/info graphics to support instructional design and training needs.

    Primary Responsibilities:

    • Collaborate with relevant stakeholders to create multimedia education content.
    • Participate in brainstorms and discussions surrounding processes, projects and proposals.
    • Participate in, and contribute to, training sessions and workshops.
    • You should be able to juggle multiple projects and adapt to changing priorities and tight schedules.

    Examples: Digital portfolio and/or link to work samples

    How to Apply
    Send resume and portfolio/work samples to stephanieskipper@fortna.com

  • 24 Mar 2021 11:10 AM | Anonymous member (Administrator)

    Position Title: Content Development Specialist

    Organization Name: UPS

    Position Description
    The Content Development Specialist is responsible for the design and development of e-learning and blended learning content for enterprise-wide programs using Analysis, Design, Development, Implementation, and Evaluation (ADDIE), and Instructional Systems Design (ISD) guidelines for building effective training and performance support tools. He/She ensures design models include needs and performance analysis, content design and development, implementation, and evaluation tools utilized across the organization.

    The Content Development Specialist conducts front-end training needs assessments to meet recommendation requests for training interventions. The Specialist manages deliverables to ensure design and development specifications align with the statement of work, and in addition, works with various departments (e.g., Human Resources [HR], Operations, Learning Technologies, etc.) to develop an understanding of the work being performed within a business unit and region. The Content Development Specialist also participates in the implementation of learning strategies to effectively and continuously develop the global workforce.

    Responsibilities and Duties

    • Responds to internal customer requests to analyze and evaluate training needs and offer appropriate solution strategies
    • Makes adjustments throughout the project to ensure the successful attainment of the stated learning and training objectives
    • Reviews design solutions to verify identified objectives meet project sponsors’ requirements
    • Coordinates design of pilot classes to disseminate training and learning materials and coordinate logistics for successful deployment
    • Reviews needs and skill gap analyses to determine the process of aligning objectives with identified training and development needs
    • Works with the Learning Technologies Team to define reporting requirements for learning management systems such as the LMS and knowledge management system
    • Assists Organizational Development and Learning group to implement evaluation plan designs for training and learning interventions
    • Coordinates input of the course development team (e.g., Learning Strategy, Learning Technologies, Leadership Development, etc.) and SMEs to create content and assignments applicable to business unit needs and best practices
    • Produces instructional materials for various instructional delivery methods (e.g., classroom, e-learning and written job aids, etc.) to meet project specifications
    • Creates course content outlines in collaboration with designated SMEs to ensure deliverables meet training and learning strategies
    • Gathers data on training needs and learning interventions to integrate design of training materials and programs
    • Writes course content to reflect and expand the scope, sequence, and learning objectives developed through team collaboration

    Knowledge and Skills

    • Instructional Design Knowledge: Applies knowledge of adult learning theory and instructional design to the creation of instructional materials; evaluates existing analysis to identify learning gaps and provide recommendations; assists in the alignment of training to business outcomes; demonstrates ability to identify implementation gaps and provide suggestions for improvement; identifies appropriate measurement to assess learning
    • Multicultural Agility: Recognizes importance of understanding global and cultural diversity; interested in learning about cultural differences that impact business
    • Proficiency in the following technologies:
      • Articulate Storyline
      • HTML
      • XML
      • Camtasia
      • Captivate
    • Projects, Programs or Processes Design and Development: Defines general business requirements for projects and/or processes; modifies or adjusts existing designs; develops working models; describes the impact of not following design specifications
    • Bachelor's Degree (or internationally comparable degree) - Preferred
    • Bachelor’s or Master's Degree in Instructional Design - Preferred
    • Experience demonstrating proficiency with Microsoft Office Suite Products (Access, Excel, PowerPoint, Word) - Preferred
    • Experience with Instructional Design - Preferred

    UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law

    How to Apply
    Apply online at https://ups.managehr.com/screening/professional/apply.aspx?jobreqid=259547

  • 03 Mar 2021 6:03 AM | Anonymous member (Administrator)

    Position: Learning Specialist

    Organization: GoHealth Urgent Care

    Level: Entry Level

    Position Description:
    At GoHealth Urgent Care, we place the needs of our patients first - by providing an effortless patient experience, a welcoming culture of care and seamless integration with market-leading health systems and our communities.

    The Learning Specialist collaborates within the People team and other departments throughout the organization providing a customer focused and effective learning support service to the organization to achieve company goals and objectives. This position provides support to the People- Learning team that includes developing and delivering curriculum in an organized pattern that is both engaging and informative, supporting learning and development work initiatives implemented across the organization to include but not limited to compliance education and leader and team member development.

    Requirements:

    Education:

    • Bachelor's Degree in Human Resource Management, Business Administration or related field required

    Work Experience:

    • 3+ years’ experience delivering training in a corporate environment.
    • Experience developing and updating training materials & courses.
    • Experience facilitating in-person, web-based and one-on-one training sessions.
    • Experience with learning-project implementation in support of strategic change initiatives.
    • Experience with scheduling classes, organizing enrollment, reporting metrics, and other related administrative task.
    • Preparation of training location by ensuring all materials, tools, technical equipment and resources needed are available to effectively administer training.
    • Experience providing consultative services as it pertains to training development.

    Essential Functions:

    • Projects and Project Management: Responsible for performance consulting work throughout the businesses they support via planning, project management, data gathering, coordination and analysis.
    • Training Delivery: Develop and deliver training courses, collaborating with the Learning team and SME’s to identify, assess, create and implement learning needs.
    • Partnerships: Establishes productive relationships and rapport with customers to gain joint understanding of business and learning goals, strengths, and opportunities by meeting and providing timely follow up on learning needs.
    • Market Learning Support: Supports company-wide People Team initiatives to ensure the successful rollout and education and acceptance of policies and programs throughout the organization.
    • Provide daily administrative support to Learning team: Coordinate and track Learning requests received by customers. Schedules meetings, reserves rooms, and coordinates travel. Sets up video conference and other methods for meetings across the organization. Assists coordinating and planning Learning team meetings and training classes. Orders supplies and tracks amounts spent on the following accounts: mileage, dues and memberships, travel and conference, books and subscriptions, office supplies. Designs presentations and tools using MS Office- excel, word, PowerPoint.
    • Data/Reporting/LMS management and maintenance: Runs reports and queries as requested. Prepares spreadsheets for special projects. Maintain team member updates, and assist team members with utilization
    • Information Management: Support the Learning Team data / reporting needs of the team, using knowledge of computer applications such as Excel, Human Resource Information Systems, and general database management and reporting to supplement and communicate with the People Team reporting area, ensuring People Business Partners/Leaders have the Learning data and reports they need on both a routine and ad hoc or project basis.
    • Support learning team with training coordination and delivery: setting assignments per job role in learning management system. Help manage learning calendar consistently. Develop, deliver, coordinate and support in-person or virtual training sessions, including training logistic arrangements, training materials management (training materials, managing training calendars and updates, attendance records and invitations, agendas and training evaluations).
    • May also travel throughout the United States as needed less than 15% of the time
    • All other duties as assigned.

    How to Apply
    Apply online at https://jobs.jobvite.com/gohealthuc/job/oqFMefwP

 Chapter ChIP Code CH9047

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