This presentation is for talent development professionals who want to add value to their organization. You will learn how The Association for Talent Development (ATD) measures success in today’s talent development efforts. What are the BEST organizations doing? What is expected of you as a talent development professional? How did one organization meet the challenge?

During this session, we will cover:

• The ATD BEST award: What is measured and what is the criteria to be best in class!
• A detailed description how the Krystal Company won this year’s BEST award. What was their strategy? What exactly did they do differently? What innovative technologies did they use? And which business results did they impact?
• Specific take-a-ways on what you can do to be the BEST, add value, and help your organization achieve the results it needs.

About Your Facilitator(s):

Richard Fletcher

Richard Fletcher is a well-travelled southerner with an award-winning record of success managing corporate training departments, with special expertise in the retail and restaurant sectors. He excels at building and leading top-performing teams, improving training compliance as much as 300%, and promoting increased employee engagement. His teams have previously saved millions of dollars in training costs, implemented critical learning tools, and oversaw employee education for as many as 20,000 employees.

Richard has over 25 years of executive level experience in sales, operations, organizational development, training and talent management with other national companies such as Krystal, Zaxby’s, Sprint PCS, and Wolf Camera.

Matthew Brown

Matthew Brown is the VP of Learning and Brand Success at Schoox. Matthew’s has 15+ years in IT, HR, Learning & Development, and Talent Management, across multiple industries, with a majority of that time being focused on the hospitality and restaurant industry. Matthew brings his unique blend of technical skills to the world of HR and Training, allowing for an innovative approach to the integration of people, processes, and tools. Matthew has led numerous training initiatives, stood up complex HR and IT Enterprise SaaS Solutions and led countless program rollouts. His passion for Learning & Development combined with a unique blend of technical and business expertise allow him to bring a fresh take on the business of People Practices.

Doors Open: 5:30 PM (Networking, Food, Etc.)

Program Begins: 6:30 PM

Program Ends: 8;00 PM