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Director - Learning and Development (LeaseQuery)

  • 07 Jan 2020 10:06 AM
    Message # 8504900
    Anonymous member (Administrator)

    Position Name: Director - Learning and Development

    Company Name: LeaseQuery

    Level: Senior Level

    Position Description
    The Director of Learning and Development is a vital part of the Customer Experience team, where we are focused on the adoption and growth of LeaseQuery’s platform for our customers and partners. Your primary mission is to develop, orchestrate, and drive measurable results of our customer’s growth and enablement through training content, live classes, strategic learning initiatives plus ongoing education.

    The incumbent will lead our Customer, Partner and Employee Education programs through various delivery methods to include in person and digital content. The successful candidate has a successful track record in learning and adoption strategy, operations and go-to-market for all digital training courses, subscriptions, video-based offerings and custom courses.

    Ultimately, the person in this role will maximize our product and revenues by better enabling employees and customers to successfully deploy, manage and extend LeaseQuery’s offerings. This role presents a unique opportunity for a proven leader in learning and development strategy and execution to join a rapidly growing company and take our Learning strategy and operations to the next level.

    LeaseQuery is a FinTech lease accounting software that helps companies easily comply with new lease accounting guidelines. We provide the unique ability to work at a company who has the best-reviewed product in the market and a company culture that has awarded us one of the best places to work. We are fanatical about culture as shown in our 15+ perfect 5-star reviews on Glassdoor.

    Requirements:

    • 5+ years experience developing large scale, on-boarding and training materials for a SaaS or technology company
    • Action-oriented experience with strategies for driving adoption via education that results in growing and retaining customers
    • Proven development and launch of effective support portals
    • Driven by data with robust and insightful analytical skills
    • This is a player/coach role--You will be expected to create content yourself as well as lead a small team
    • Strong program, project management skills and rigorous attention to detail and patterns that lead directly to growth and scale
    • Experience with spearheading initiatives with cross-functional teams on a number of concurrent engagements
    • Ability to learn and become intimately familiar with our product so that you understand the way customers use our platform and can educate/mentor/coach them to achieve what they need using our platform
    • Self-motivated, team-oriented, and focused on exceeding customer expectations.
    • Establish LeaseQuery’s product training protocols for employee and client on-boarding and continuous training and employee and new hire product and services process training.

    Benefits:

    • Casual dress environment when in office
    • Quarterly company celebrations
    • Annual reward trips that include everyone, not just sales, for hitting revenue goals
    • No vacation tracking
    • Advancement opportunities based on results, not politics
    • Terrific company culture of inclusiveness and valuing everyone’s contributions
    • Health benefits offered with a company contribution towards premiums
    • 401K matching
    • Weekly catered lunches along with all the ramen you can eat, anytime (ask about this funny inside joke)


    How to apply:
    https://leasequery.applytojob.com/apply/gQkjhykpjI/Director-Of-Learning-And-Development

    Last modified: 07 Jan 2020 10:14 AM | Anonymous member (Administrator)